A little care.
Lasting confidence.

Everyday care

Keep the tracks clear of loose debris and use the cleaning and maintenance methods specified in your handover instructions. Move panels using the demonstrated sequence; never force a panel that feels obstructed.

If movement changes or a component needs attention, stop and contact a specialist service provider. Do not adjust or dismantle the hardware yourself.

Standard warranty framework

Coverage starts when installation is completed. It is conditional on installation by Ton Develop or a manufacturer-certified installer, correct use, compliance with the operating and maintenance instructions, and the required handover documentation.

Misuse, unauthorised intervention and events outside the applicable cover may result in chargeable repairs. Your project agreement sets out the full warranty, exclusions and arrangements for installation and aftercare.

This is an overview of our standard framework, not a replacement for your contract. We confirm the applicable terms for your project before ordering.

Flyscreens: care & cover

Our optional tailored flyscreens carry a two-year standard warranty, separate from the five-year door-profile and workmanship cover. The applicable terms are confirmed in your project agreement.

Gently vacuum accessible screen-track channels to remove loose debris and pet hair. Never force an obstructed screen. Ask for product-specific guidance before applying cleaners or lubricants to the mesh or mechanism.

Damaged mesh normally requires replacement of the complete flyscreen. Contact us for an assessment; an alternative may occasionally be possible depending on the damage.

Need support?

Email us with your name, installation location and a description of the issue. Include photographs if they help explain it.